0844 248 90600844 248 9060
The Gift of Music, Keswick House, Branthwaite Road, Workington, Cumbria,
|About Us The Gift of Music, are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the email address below.|
Our Contact details:
The Gift of Music,
Keswick House Branthwaite Road Workington Cumbria CA14 4ED United Kingdom
Phone: 0844 248 9060
Fax: 0844 499 7140
Email: orders [at] thegiftofmusic [dot] com
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
Prices are quoted in £ sterling only.
We accept credit card payment, and all payments made in this way will be charged in £ sterling. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling|
UK orders: £3.99 including VAT per order
EU orders: £8.99 including VATper order
US and rest of world orders: £13.99 per order
These prices apply to retail customers only.
|Delivery Schedule All orders will be processed promptly. UK orders should arrive within a few days. Orders to destinations outside the UK will take a few days longer. Please allow up to 28 days for delivery.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made to the UK or the European Union, 20.0% VAT is added. All other orders are VAT free. Shipping costs appear on the order form inclusive of VAT.|
|PRIVACY & SECURITY Security|
At The Gift of Music we are committed to protecting the security and confidentiality of your personal information by providing you with a safe and secure transaction environment when ordering online.
We use the most reliable 128-bit Secure Socket Layer (SSL) encryption technology to encode personal data that you send to us when placing an order online. To check that you are in a secure area of the website, please check your browser displays an image of a closed padlock or unbroken key.
A cookie is a small data file that is temporarily stored by your browser on your computer's hard drive. Cookies enable us to gather information on website usage so we can offer an improved browsing and shopping experience.
We take your privacy very seriously and do not store any information in cookies that could identify you personally; we do not store credit card details in cookies.
If you wish to disable cookies you can configure your browser to do so, this site will continue to function, however you will not be recognised when you return to the site and any open baskets will not be stored when you leave the site.
Your Email, Name and Address
We treat your personal information with the highest standards of security and confidentialilty. You can rest assured that your credit/debit card and personal information are safe with us.
With your permission we will send you our newsletters and catalogues, inform you our latest products and offers and keep you up to date with what is happening at The Gift of Music. We never provide your email address to anyone else.
We sometimes make our postal mailing list available to reputable suppliers of goods or services which may be of interest to you.
If you do not wish to receive such information, please contact us.
General Data Practices
By visiting thegiftofmusic.com you are accepting and consenting to the practices described in this document. We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We keep it on a secure server and we fully comply with the Data Protection Act 1998 and the
Privacy and Electronic Communications Regulations 2003.
When you shop on our site, we will ask you to input and will collect personal information about you. We may also collect information about where you are on the internet (e.g. the URL you came from, IP address, browser type). You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.
We use your information only for the following purposes:
Processing your orders
For statistical or survey purposes to improve this website and it's service to you
To administer this website
If you consent, to notify you of products or special offers that may be of interest to you.
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
|Guarantee We guarantee your satisfaction.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0844 248 9060 (International +44 0844 248 9060) or fax us on 0844 499 7140 or write to us at Keswick House Branthwaite Road Workington Cumbria CA14 4ED United Kingdom|
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|